Error Codes

Error Code Error Message
-9001 General System Error. Please contact service provider.
-9002 Required Field Missing
-9003 Invalid PartnerCode
-9004 Invalid PartnerOrderID
-9005 Invalid field in an order
-9006 Error getting OrderStatus
-9007 Bad Request.
-9008 Authentication Failure
-9009 Vendor returns error:
-9010 No product available in your current contract.
-9011 Not enough credit!
-9012 Maximum login attempts exceeded.
-9013 The requested feature is not supported for this product.
-9014 Missing or invalid field
-9015 Error in processing order with current selection.
-9016 Product code missing or invalid.
-9017 Invalid TheSSLStoreID
-9018 Error in payment processing order with current selection.
-9019 No certificate match was found for the specified OrderID.
-9020 Competitive Upgrade failure
-9021 Unable to cancel completed orders.
-9022 Invalid response from vendor.
-9023 Request is rejected from your provider.
-9024 Unable to reissue cancelled orders.
-9025 Unable to download certificates of pending/cancelled orders.
-9026 No record found with current selection.
-9027 AuthRequest is missing or invalid.
-9028 Duplicate customorderid field value. CustomorderID fieldvalue must be unique.
-9029 Provisioning Failure : This order is not up for renewal. Try re-issuing certificate.
-9030 Unable to cancel certificate of already cancelled order.
-9031 Cancellation request already submitted for this order.
-9032 Certificate cannot cancel after 30 days of activation.
-9033 Certificate is not active for this order.
-9034 This product is discontinue.
-9035 ValidityPeriod is invalid for current order.
-9036 A product code is missing or invalid for current order.
-9037 Whoops! User is already exist with provided email.
-9038 Error during in payment process for JAPAN region specific order. Please contact administrator!
-9039 Sorry, you have exceeded the number of attempts to update the vendor status. Our support team is in the process of reviewing your order details and will update you accordingly.
-9040 Provisioning Failure : This Order’s vendor status is not failed security review.
-9041 Error during CSR parsing process. Please try after sometime.
-9042 The Encryption Everywhere is not enable for your account. Please contact your account manager.
-9043 Whoops! Somthing wrong during process at vendor. Please try after sometime.
-9044 Invalid BulkTheSSLStoreOrderId.
-9045 The Monthly Billing is not enable for your account. Please contact your account manager.
-9046 This product or order is not eligible for mid-term upgrade.
-9047 This product is not eligible for monthly billing.