{"id":11366,"date":"2019-08-07T17:10:46","date_gmt":"2019-08-07T21:10:46","guid":{"rendered":"https:\/\/www.thesslstore.com\/blog\/?p=11366"},"modified":"2023-03-31T13:23:07","modified_gmt":"2023-03-31T17:23:07","slug":"6-email-security-best-practices-to-keep-your-business-safe-in-2019","status":"publish","type":"post","link":"https:\/\/www.thesslstore.com\/blog\/6-email-security-best-practices-to-keep-your-business-safe-in-2019\/","title":{"rendered":"6 Email Security Best Practices to Keep Your Business Safe in 2019"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-these-email-data-security-best-practices-will-help-your-employees-and-company-stay-safe-all-year-long\">These email data security best practices will help your employees and\ncompany stay safe all year long<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When we were kids, many of us were taught by family or\nteachers not to talk to strangers. Yet, somehow, in the virtual world of the\nInternet, people seem to have forgotten this essential lesson of \u201cstranger\ndanger\u201d and willingly engage with these emails. This puts your customers, data,\nand organization as a whole in danger. This is why implementing email security\nbest practices is so vital. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It seems like every day a new type of phishing attack or\nmalicious spam (\u201cmalspam\u201d) attack is making itself known in the headlines. Most\nrecently, a new form of malware named <a href=\"https:\/\/www.zdnet.com\/article\/germanwiper-ransomware-hits-germany-hard-destroys-files-asks-for-ransom\/\">GermanWiper<\/a>\nhas been targeting primarily German businesses. Like most malware, it messes\nwith the victims\u2019 files and demands payment for their safe return. However,\nrather than encrypting the data like traditional ransomware, this\nnon-traditional form of ransomware re-writes a user\u2019s files to zeros and ones,\nultimately destroying the data. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Well, schiesse.<\/em> <em>&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Despite leading cyber security companies shouting from\nthe rooftops about the importance of email data security and promoting the use\nof employee awareness training and implementing other preventative measures, we\ncontinually see reports about businesses that have fallen victim to various <a href=\"https:\/\/www.thesslstore.com\/blog\/10-types-of-phishing-attacks-and-phishing-scams\/\">types\nof phishing attacks<\/a> and malicious spam email attacks. And the resulting\nlosses are anything but \u201cchump change\u201d \u2014 these attacks have been known to\nresult in <a href=\"https:\/\/www.thesslstore.com\/blog\/the-dirty-dozen-the-12-most-costly-phishing-attack-examples\/\">tens\nof millions of dollars<\/a> being lost to cybercriminals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, how can you help your company avoid the undesirable\ntitle of being the next victim of a data breach due to phishing, malspam, and\nother predatory tactics? By following email security best practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s hash it out.<span id=\"newline\"><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-email-security-best-practices-in-2019-that-will-strengthen-your-cyber-defenses\">Email security best practices in 2019 that will strengthen your cyber\ndefenses<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Secure-Email-300x300.png\" alt=\"HIPAA email security\" class=\"wp-image-10763\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Secure-Email-300x300.png 300w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Secure-Email.png 413w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.alienvault.com\/blogs\/security-essentials\/basic-best-practices-for-configuring-email-servers\">AT&amp;T\nCybersecurity<\/a>, formerly AlienVault, reminds us that to be compliant,\nenterprises are frequently required to host their own email servers rather than\nrelying on third-party email services. This is a great thing if you\u2019ve taken\nthe time and invested the resources necessary to strengthen your defenses.\nHowever, it can be a bad thing if you haven\u2019t bothered with those things and\nsuddenly find your email under attack. Not only does this leave your data at\nrisk, but it leaves your organization open to noncompliance fines, penalties,\nreputation loss, and lawsuits from customers who data and information are affected.\n<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As much as we\u2019d like there to be, there\u2019s no silver\nbullet \u2014 no one-size-fits-all approach to securing email communications to\nprotect your company from those who attack via email. Unless, of course, you\ncount <em>not opening emails<\/em> as an effective solution\u2026 But in our modern\ndigital and connected world, that simply isn\u2019t feasible. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is why a multi-layered approach to cyber security is\nimperative. Not all email-based cyberattacks are successful when you and your\nemployees follow set guidelines for secure use of email. This list of best\npractices includes a combination of technologies that you should integrate as\nwell as behaviors that you and your employees should adopt. <\/p>\n\n\n<span style=\"--tl-form-height-m:871.781px;--tl-form-height-t:813.594px;--tl-form-height-d:813.594px;\" class=\"tl-placeholder-f-type-shortcode_12787 tl-preload-form\"><span><\/span><\/span>\n\n\n<p class=\"wp-block-paragraph\">Looking for some good business email security best\npractices? Here are things you <em>can<\/em> do to protect your business from\nemployees engaging with phishing emails, malspam, and other malicious messages:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-1-create-a-comprehensive-cyber-security-plan-that-includes-email\">Email security best practices tip #1: Create a comprehensive cyber security\nplan that includes email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Having a developed and comprehensive cyber security plan\ncan help your business avoid or be prepared to face many of the threats that\nlurk online. No matter how big or small your organization is, if you don\u2019t yet\nhave a cyber security plan, you need to get one. Now. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re not sure where to start when creating a cyber\nsecurity plan, look at the Federal Trade Commission\u2019s (FTC\u2019s) <a href=\"https:\/\/www.fcc.gov\/cyberplanner\">Cyberplanner 2.0<\/a>. Though it was\ndesigned with small businesses in mind, this online resource was created with\nthe goal of helping organizations map out a customized cyber security planning\nguide. Just keep in mind, however, that this is just a starting point and\nshouldn\u2019t be your final product. Your cyber security strategy should include\nguidelines, policies, recommendations, and requirements regarding the\nimplementation and use of technology. This includes email communications.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sadly, yes, we need to stipulate that because some people\n(not you, of course) will just run with the content that\u2019s provided by the\nFTC\u2019s cyberplanner tool. So be sure to really review, strategize, customize,\nand make the plan your own to suit the specific needs of your organization. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-2-regularly-hold-employee-cyber-awareness-training\">Email security best practices tip #2: Regularly hold employee cyber awareness\ntraining<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cyber security awareness training is vital for every\nemployee at every level within every organization. It doesn\u2019t matter whether\nyou\u2019re a Fortune 100 company or a small mom-and-pop operation \u2014 whether you\u2019re\nworking the CEO, a middle manager, or a staff assistant \u2014 you\u2019re still a\npotential target for cybercriminals. This means you need to be able to properly\nreact to email-based threats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When one of your employees receives a phishing email with\nsome type of an attachment, there are two main ways they can respond: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The end user engages with the attachment,\nenabling their computer or device to become infected with malware, potentially\nresulting in a breach of your network or even a ransomware attack. <\/li>\n\n\n\n<li>They choose to flag the email as junk or spam \u2014\nperhaps even taking a moment to send an email to your company\u2019s IT team to let\nthem know about what just occurred. <\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">As the example above shows, effective cyber awareness\ntraining can help your employees learn to identify and safely handle spam and\nphishing emails. This includes training them to correctly flag spam and other\nmalicious emails. However, it\u2019s essential to stress that this training is not a\none-off solution. It\u2019s something that continually needs to take place because\nemail scam tactics have evolved past the conventional African prince scam we\nall know and (don\u2019t) love. In fact, some phishing emails are so convincing that\nthey can fool even experienced <a href=\"https:\/\/www.thesslstore.com\/blog\/i-got-phished\/\">IT security experts<\/a>\nand c-suite executives. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/Security-Workout-300x300.png\" alt=\"\" class=\"wp-image-11368\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/Security-Workout-300x300.png 300w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/Security-Workout.png 332w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">How you choose to implement the training is up to you \u2014\nsome companies prefer computer-based training. Other prefer face-to-face or an\nintegration of the two methods. Do whatever works best for your company and end\nusers. Just be sure to keep doing it and to periodically test your employees\nwith phishing simulations. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cyber security awareness is like a muscle: The more you\nwork it and keep it engaged, the stronger and more honed it will become. If you\nbecome complacent \u2014 the cyber security equivelant of a \u201ccouch potato\u201d \u2014 you\u2019ll\nsee your employees\u2019 sense of cyber awareness gets \u201cout of shape\u201d and becomes ineffectual,\nleaving your organization defenseless against email-based cyber threats. I\u2019d\nsay nobody wants that, but then I\u2019d be lying \u2014 cybercriminals are hoping for\nexactly that. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-3-invest-in-quality-antivirus-measures\">Email security best practices tip #3: Invest in quality antivirus measures<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Many antivirus programs come equipped with many features\n\u2014 and mail filters and scanning capabilities for files and websites may be\namong them. If so, put these capabilities to work for your advantage. These can\nhelp you identify some forms of malware and other threats to help prevent your\ndevices or network from becoming infected. If you can, set the antivirus\nprogram to work with your mail proxy\/relayer to scan emails to filter out\npotentially malicious emails to keep them from being delivered to your (or your\nemployees\u2019) inboxes. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Really take the time to familiarize yourself with all of\nyour antivirus program\u2019s features. This way, you\u2019re not paying for a system and\nend up leaving some of its benefits unused.&nbsp;\nAlso make sure to include information about the antivirus program as\npart of your employee cyber training \u2014 after all, what\u2019s the good in having a\nstrong antivirus program if your end users are just going to ignore it?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-4-create-email-blacklists-and-whitelists\">Email security best practices tip #4: Create email blacklists and\nwhitelists<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you aren\u2019t already maintaining a current list of\nbanned email addresses (a blacklist), what are you waiting for? This list helps\nto prevent known spammers or cyber threats from ever making through to your\ninbox. Whether you\u2019re doing it in-house or are using a third-party blacklist\nauthority, just make sure that it\u2019s being done at all. There are a few ways to\nmaintain the list \u2014 it can be maintained by domain, email address, and IP\naddress\/range. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nearly as important is what\u2019s referred to as a whitelist\n\u2014 or the list of email addresses that are permitted through your filters and\nserver. This list also can be maintained through those same three components\n(domain, email address, and IP address\/range). <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-5-use-strong-hard-to-guess-passwords\">Email security best practices tip #5: Use strong, hard-to-guess passwords<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"262\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/bigstock-Password-Icon-Isolated-On-Whit-296149894-300x262.png\" alt=\"\" class=\"wp-image-11369\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/bigstock-Password-Icon-Isolated-On-Whit-296149894-300x262.png 300w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/bigstock-Password-Icon-Isolated-On-Whit-296149894-768x670.png 768w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/bigstock-Password-Icon-Isolated-On-Whit-296149894-1024x893.png 1024w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/bigstock-Password-Icon-Isolated-On-Whit-296149894.png 1499w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Cyberattacks frequently involve credential compromise\nbecause it provides the greatest access for the attacker. Wombat Security\u2019s <a href=\"https:\/\/www.wombatsecurity.com\/state-of-the-phish\">2019 State of the\nPhish<\/a> report shows that credential compromise increased by more than 70%\nsince 2017. <a href=\"https:\/\/duo.com\/blog\/c-level-executives-credentials-most-coveted-in-2019-verizon-security-data-breach-report\">Research<\/a>\nfrom Verizon\u2019s 2019 Data Breach Investigations Report (DBIR) shows a \u201c98% rise\nof compromise of web-based email accounts using stolen credentials &#8211; seen in\n60% percent of attacks involving hacking a web application.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These statistics underscore the importance of having a\ncomplex, hard-to-guess password. After all, what\u2019s the point in investing\nthousands of dollars every year in IT security measures if you\u2019re simply going\nto hand a hacker the keys to your kingdom? A strong password is one that: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Includes a combination of upper and lowercase\nletters, numbers, and symbols. <\/li>\n\n\n\n<li>Avoids using words that can be found in the\ndictionary.<\/li>\n\n\n\n<li>Does not include the names of your pets, family\nmembers, favorite teams, or other information that can be found easily on your\nsocial media profiles.&nbsp; <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Password-guessing tools can submit hundreds or even thousands of words per minute in brute force attacks. To make your password more guess-resistant if you want to use words that are semi-easy to remember, intersperse numbers or symbols in place of letters throughout them. For example, instead of using <em>kittycat<\/em> or <em>ilovecatssomuch<\/em> as your password, use something like <em>K17tyC@t!<\/em> or <em>I&lt;3C@tSs0Muc#<\/em>.&nbsp; &nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Choose a Password - Computerphile\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/3NjQ9b3pgIg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-email-security-best-practices-tip-6-use-the-s-mime-protocol-for-data-encryption-and-email-signing\">Email security best practices tip #6: Use the S\/MIME protocol for data encryption\nand email signing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">What if there was a way that you could prove your\nidentity to your email\u2019s recipient(s) while also helping to protect the\nintegrity of its data? Enter S\/MIME, or the \u201csecure\/multipurpose internet mail\nextension (S\/MIME) protocol\u201d \u2014 an advanced email security best practice. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This term refers to an email signing protocol that\nincreases email security by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating a timestamped digital signature to\nconfirms the sender\u2019s identity to the recipient;<\/li>\n\n\n\n<li>Encrypting and decrypting the contents of emails\nto provide at-rest and in-transit data protection; and <\/li>\n\n\n\n<li>Facilitating the secure sharing of documents\nacross networks. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By installing an <a href=\"https:\/\/www.thesslstore.com\/blog\/what-you-need-to-know-about-s-mime\/\">S\/MIME\ncertificate<\/a>, you\u2019re demonstrating your dedication to data security. Though\nthese certificates used to be tedious to install \u2014 requiring individual, manual\ninstallation on every device \u2014 some modern <a href=\"https:\/\/www.thesslstore.com\/enterprise\/ssl-certificate-management.aspx\">certificate\nmanagement solutions<\/a> now make the process simple by automating the process\nfrom one single pane of glass.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t let your company become a cyber security couch\npotato. Read more about some of these and other email security best practices to\nlearn about basic and advanced methods you can implement to increase email data\nsecurity and keep your organization safe. <\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><em>As always, leave any comments or questions below\u2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>These email data security best practices will help your employees and company stay safe all year long When we were kids, many of us were taught by family or teachers&#8230;<\/p>\n","protected":false},"author":17,"featured_media":11367,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[16],"tags":[7970],"class_list":["post-11366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hashing-out-cyber-security","tag-email-security","post-with-tags"],"views":24633,"jetpack_featured_media_url":"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/08\/email-security-feature.png","_links":{"self":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/11366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/comments?post=11366"}],"version-history":[{"count":0,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/11366\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media\/11367"}],"wp:attachment":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media?parent=11366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/categories?post=11366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/tags?post=11366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}