{"id":11850,"date":"2019-12-09T13:30:51","date_gmt":"2019-12-09T18:30:51","guid":{"rendered":"https:\/\/www.thesslstore.com\/blog\/?p=11850"},"modified":"2024-08-26T14:22:46","modified_gmt":"2024-08-26T18:22:46","slug":"what-is-an-insider-threat-definition-examples-statistics-to-consider","status":"publish","type":"post","link":"https:\/\/www.thesslstore.com\/blog\/what-is-an-insider-threat-definition-examples-statistics-to-consider\/","title":{"rendered":"What Is an Insider Threat? Definition, Examples &#038; Statistics to Consider"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Here\u2019s what to know about insider threats \u2014 what they are, why they occur,\nand the damage they cause \u2014 and how to protect your organization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>$8.76 million.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s the total average cost of insider threat-related incidents, according to the <a href=\"https:\/\/www.observeit.com\/ponemon-report-cost-of-insider-threats\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">2018 Cost of Insider Threats: Global Organizations<\/a> report from the Ponemon Institute and ObserveIT. Of course, these costs range significantly depending on which type of insider threat you\u2019re looking at \u2014 which we\u2019ll get into more momentarily. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The main point here is that even just one insider threat is\na major concern for every organization, government, and business that employs\npeople. Which, realistically, includes every business or organization in the\nworld that isn\u2019t a sole proprietorship. And it\u2019s a growing issue that many\ncompanies would prefer to keep under the rug \u2014 though, these threats sometimes\nbecome very public. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what exactly is an insider threat and what does this\nterm entail? We\u2019ll evaluate what is an inside threat, consider a few insider\nthreat definitions, and even break down a few insider threat statistics and\nwhat they mean for your organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As we always like to say around here\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s hash it out.<span id=\"newline\"><\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">What Is an Insider Threat and Why Is It Such a Concern for Everyone?<\/h1>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"465\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/employee-insider-threat2.jpg\" alt=\"Graphic: Illustration of an employee insider threat\" class=\"wp-image-11852\" style=\"width:282px;height:188px\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/employee-insider-threat2.jpg 698w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/employee-insider-threat2-300x200.jpg 300w\" sizes=\"auto, (max-width: 698px) 100vw, 698px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" aria-label=\"KnowBe4 reports (opens in a new tab)\" href=\"https:\/\/blog.knowbe4.com\/knowbe4-2019-security-threats-and-trends-report-october-2019\" target=\"_blank\">KnowBe4 reports<\/a> that \u201c76% of organizations say the biggest and most persistent security threat comes from \u2018the enemy from within.\u2019\u201d But what constitutes such a threat?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our insider threat definition is that it\u2019s a threat that originates from within your own organization. Essentially, it\u2019s someone who poses a security risk to your organization through their access. This is a broad category because it can include current and former employees, executives, contractors, interns, or anyone else who has authorized access to critical systems or information. Other companies and organizations vary a bit with the specifics of the description, but this is the overall general concept at its core. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u00a0[\u2026] one or more individuals with the access or inside knowledge of a company, organization, or enterprise, that would allow them to exploit the vulnerabilities of that entity\u2019s security, systems, services, products, or facilities with the intent to cause harm.\u201d<\/em><\/p>\n<cite> \u2014 The President\u2019s National Infrastructure Advisory Council\u2019s Final Report and Recommendations on the Insider Threat to Critical Infrastructures April 2008 <\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s important to note that the PNIAC\u2019s insider threat definition views insider threats in a broader sense in terms of it being related to terrorism, workplace violence, and\/or cyber security. For <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.dhs.gov\/cisa\/insider-threat-mitigation\" target=\"_blank\">cyber security specifically<\/a>, it\u2019s about \u201cThe risks presented to an organization either by a malicious insider or by an insider who mishandles technology.\u201d <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019re likely able to think of a good number of people\nwithin your own organization who qualify as potential cyber security insider threats\nbecause of their access to critical information systems \u2014 regardless of whether\nor not they\u2019d actually do something malicious. But how do you further break down\nthe insider threat category, though?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Types of Insider Threats<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There are three main types of insider threats, according to\nthe Ponemon Institute\/ObserveIT insider threats report I mentioned earlier: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>careless or negligent employee or<br>contractor<\/strong> (64%),<\/li>\n\n\n\n<li>A <strong>criminal or malicious insider<\/strong> (23%), or<br><\/li>\n\n\n\n<li>A <strong>credential thief<\/strong> who uses an employee<br>or contractor\u2019s login information (13%).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Verizon\u2019s <a href=\"https:\/\/enterprise.verizon.com\/resources\/reports\/insider-threat-report\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">2019 Insider Threat Report<\/a> takes the categories and breaks them down further:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Careless worker<\/strong>. They identify this as<br>someone who misuses assets through resource appropriation, mishandling data,<br>installing unauthorized applications (shadow IT), breaking acceptable use<br>policies, etc. <\/li>\n\n\n\n<li><strong>Inside Agent<\/strong>.This is someone who<br>steals information to benefit one or more third parties through the<br>exfiltration of company data. <\/li>\n\n\n\n<li><strong>Disgruntled Employee<\/strong>. This categorization<br>is for someone who disrupts operations or destroys property or data to harm their<br>organization.<\/li>\n\n\n\n<li><strong>Malicious Insider<\/strong>.This is someone<br>who uses their access privilege to steal and use information for personal<br>gain.\u00a0 <\/li>\n\n\n\n<li><strong>Feckless Third Party<\/strong>. This is an<br>irresponsible third party, such as a business partner or a contractor, who<br>compromises an organization\u2019s security through malicious or negligent access or<br>assets or information. <\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The Ponemon Institute identified the most common type of\ninsider threat as a negligent employee or contractor. This category of insider\nthreat represents 2,081 of the 3,269 incidents reported in the study! However,\nthey\u2019re not the most costly incidents incidents\u2014 that undesirable \u201chonor\u201d falls\non credential theft insider threats, which were both the least reported and the\nmost expensive. <\/p>\n\n\n\n\n\n<h3 class=\"wp-block-heading\">Motives for Criminal Insider Threats<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While I can\u2019t speak for the people who commit these types of\ninsider cybercrimes \u2014 you know, because I\u2019m someone who prefers to help rather\nthan hinder others \u2014 I can at least share some of the known reasons why someone\nmay choose to become a criminal insider threat. It could be because they simply\nwant revenge \u2014 to get even for a perceived (or real) slight by a current or\nformer employer. Or, they may want money and either choose to hold information\nhostage (ransomware attack) or want to sell it on the dark web, to a third\nparty or to a competing business. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other motivations for criminal insiders also can range from acts\nof corporate or nation state espionage to simple curiosity that gets out of\nhand. Or, maybe, it\u2019s pride and they want to show off. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regardless of the rationale, the important takeaway is that insider threats are major concerns for all businesses and organizations \u2014 ones that need to be taken seriously. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Insider Threat Examples<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s consider the following <a href=\"https:\/\/www.thesslstore.com\/blog\/the-danger-within-insider-threat-examples\/\">insider threat example<\/a>. Say I work in a position where I need access to customers\u2019 personal information to perform my daily work-related tasks. I work this position for a couple of years and then decide to take a new position within the same organization \u2014 a different role within another department. In my new job, I no longer require direct access to those customer records. However, my access privileges aren\u2019t revoked and I continue to have access to that sensitive data for the rest of the time that I\u2019m employed by that organization. Therefore, I pose as a potential information security and cyber security threat to my organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While I have <em>absolutely no interest<\/em> in accessing or using that information, the same may not be said about someone else who may retain the same amount of access. What if they get passed over for a promotion or become disgruntled for another reason? They could choose to do the unthinkable and abuse their access to commit a crime. Or what if someone phishes me and gets a hold of my company login credentials?&nbsp; Now they have access to every system that I have privileges for, including the customer data that I <em>shouldn\u2019t<\/em> still have access to in my role.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While this particular example is hypothetical (actually,\nit\u2019s based on my own real-life experience at a previous employer \u2014 minus me\nfalling for a phishing scam and my credentials becoming compromised \u2014 but let\u2019s\nleave it at that), there are plenty of real-life insider threat examples and\nsituations we can point to. Here are a handful of examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Anthem\u2019s Third-Party Vendor Leaves Insurance Vendor Vulnerable.<\/strong> The U.S.\u2019s second-largest health insurance company <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.cnbc.com\/2017\/07\/31\/new-anthem-data-breach-by-contractor-affects-more-than-18000-enrollees.html\" target=\"_blank\" rel=\"noreferrer noopener\">suffered a data breach<\/a> due to the weak security measures of a third-party insurance coordination service vendor called LaunchPoint Ventures. CNBC reports that one of the vendor\u2019s employees was involved in a case of identity theft and also emailed a filed containing protected health information (PHI) to his personal email address. The document contained the personal information of 18,580 customers \u2014 everything from Medicare ID numbers to their names and dates of birth. <\/li>\n\n\n\n<li><strong>Long-Time Government Contractor Employee Also Nation-State Threat Actor.<\/strong> A <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.newyorker.com\/magazine\/2014\/05\/05\/a-new-kind-of-spy\" target=\"_blank\" rel=\"noreferrer noopener\">structural engineer<\/a> who worked for Rockwell and later Boeing stole \u201chundreds of boxes worth of documents pertaining to military and spacecraft from 1979 to 2006.\u201d <\/li>\n\n\n\n<li><strong>Facebook Employee Uses Access to Stalk Users.<\/strong> A <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.nbcnews.com\/tech\/social-media\/facebook-investigating-claim-engineer-used-access-stalk-women-n870526\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook security engineer was fired<\/a> after it was discovered that he used his access privileges to stalk women online. \u00a0\u00a0<\/li>\n\n\n\n<li><strong>Target\u2019s Third-Party Vendor Leads to Credit Card Data Breach.<\/strong> Everyone in the industry remembers the cluster that was the highly publicized <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.usatoday.com\/story\/money\/2017\/05\/23\/target-pay-185m-2013-data-breach-affected-consumers\/102063932\/\" target=\"_blank\" rel=\"noreferrer noopener\">2013 Target credit card data breach<\/a>. This threat resulted from a third-part HVAC vendor who misused critical system credentials by accessing them through insecure channels. This gave hackers a window to gain access into Target\u2019s payment systems, which allowed them to install malware and access a customer database in an attack that affected 41 million customer payment accounts and 60 million Target customers. <\/li>\n\n\n\n<li><strong>Former Employee Releases Coca-Cola Employee Data.<\/strong> The company <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.infosecurity-magazine.com\/news\/no-smiles-for-cocacola-after-data\/\" target=\"_blank\" rel=\"noreferrer noopener\">suffered a data breach<\/a> in September 2017 when a former employee of one of its subsidiaries stole a hard drive containing the personal information of 8,000 employees. <\/li>\n\n\n\n<li><strong>Hacker Colludes with Foreign Bank Employees.<\/strong> Verizon\u2019s 2019 Data Breach report states that \u201ca very skilled hacker admitted to the Secret Service that he ended up paying a collusive employee (insider threat) when all of his hacking attempts to access a foreign bank\u2019s network were unsuccessful.\u201d<\/li>\n\n\n\n<li><strong>Edward Snowden and Intelligence Secrets.<\/strong> Unless you\u2019ve been living under a rock for the past several years, it\u2019s likely that you\u2019ve at least heard of <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.bbc.com\/news\/world-us-canada-23123964\" target=\"_blank\" rel=\"noreferrer noopener\">Edward Snowden and his leaking of documents<\/a> showcasing the NSA and GCHQ\u2019s involvement in mass surveillance of U.S. and U.K. citizens (and others). Regardless of how you feel about him or his actions \u2014 whether you view him as a hero or a villain \u2014 it\u2019s safe to say that the NSA and CIA view him as a type of inside threat because it brought their spying activities to light. <\/li>\n\n\n\n<li><strong>Former Third-Party Vendor Employee Hacks Capital One (and Others). <\/strong>A <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/appleinsider.com\/articles\/19\/08\/15\/capital-one-hacker-investigated-for-30-more-data-breaches\" target=\"_blank\" rel=\"noreferrer noopener\">former Amazon Web Service (AWS) employee was arrested<\/a> and charged with \u201cobtaining 140,000 Social Security numbers, one million Canadian Social Insurance Numbers, and 80,000 bank account numbers, along with the personal information of more than 100 million customers and applicants of Capital One.\u201d She also is suspected to cyber intrusions that resulted in the theft of data from potentially more than 30 victim companies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While these examples are now history, they still serve as\nvaluable reminders of what can happen when sensitive info is left available to\nthose who are either malicious or careless in their actions. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Running Costs of Insider Threats<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"305\" height=\"247\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/insider-threat-costs.png\" alt=\"Graphic: insider threat costs\" class=\"wp-image-11855\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/insider-threat-costs.png 305w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/insider-threat-costs-300x243.png 300w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/www.thesslstore.com\/blog\/33-alarming-cybercrime-statistics-you-should-know\/\">costs relating to cybercrime<\/a> \u2014 both those relating to insider threats and external ones \u2014 are on the rise. It\u2019s no surprise that insider threats often can take months to contain and may go undiscovered for years \u2014 and that\u2019s if they\u2019re even discovered at all! The Ponemon Institute\/ObserveIT study states that it took organizations it surveyed an average of \u201cmore than two months\u201d to contain an insider incident. Only 16% were able to contain such an incident in fewer than 30 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How comforting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The study also breaks down the annualized costs that result\nfrom different types of insider threats. For example, here are some unsettling\ninsider threat statistics: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employee negligence costs companies an average<br>of <strong>$3.81 million<\/strong>. <\/li>\n\n\n\n<li>Criminal insiders cost an average of nearly <strong>$3<br>million<\/strong> ($2.99 million).<\/li>\n\n\n\n<li>Credential theft results in costs of nearly an<br>additional <strong>$2 million<\/strong> ($1.96 million). <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the biggest differentiators concerning the cost of\nbreaches that result from insider threats is the targeted organizations\u2019 sizes\nand industries. The larger the company, the greater the resulting cost of data\nbreaches and other calamities. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Verizon insider threats report lists healthcare and the\npublic sector as the highest-targeted industries. According to the Ponemon\nInstitute, these are the three most costly industries concerning insider\nthreats:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Financial Services<\/strong> \u2014 $12.05 million<\/li>\n\n\n\n<li><strong>Energy &amp; Utilities<\/strong> \u2014 $10.23 million<\/li>\n\n\n\n<li><strong>Industrial &amp; Manufacturing<\/strong> \u2014 $8.86<br>million<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Suffice to say, the point here is that passwords alone\naren\u2019t enough to stop an insider threat from doing very real damage to a\nbusiness\u2019s operations and reputation. There\u2019s more you need to do to secure\nyour systems and to keep your business and customers safe from insider threats.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Mitigate Insider Threats<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As someone who\u2019s no doubt dedicated to stopping insider threats from affecting your organization, what can you do? The U.S. Department of Homeland Security\u2019s <a href=\"https:\/\/www.dhs.gov\/cisa\/insider-threat-mitigation\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Cybersecurity and Infrastructure Security Agency<\/a> (CISA) encourages organizations and businesses to develop and maintain comprehensive insider threat programs. This process includes: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establishing and maintaining an insider threat<br>program.<\/li>\n\n\n\n<li>Recognizing and reporting suspicious activities,<br>behaviors, or circumstances indicative of insider threats.<\/li>\n\n\n\n<li>Identifying and protecting your organization\u2019s<br>critical assets through asset management and access management. <\/li>\n\n\n\n<li>Collecting and assessing information to respond<br>to threats.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Other useful steps include: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Continually updating and maintaining a user<br>access privilege list. <\/li>\n\n\n\n<li>Outlining a risk management framework.<\/li>\n\n\n\n<li>Establishing incident response, business<br>continuity, and disaster recovery plans.<\/li>\n\n\n\n<li>Implementing a cyber security awareness training<br>program. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>As always, share your thoughts in the comments\u2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here\u2019s what to know about insider threats \u2014 what they are, why they occur, and the damage they cause \u2014 and how to protect your organization $8.76 million. That\u2019s the&#8230;<\/p>\n","protected":false},"author":17,"featured_media":11851,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[16,10200],"tags":[11553],"class_list":["post-11850","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hashing-out-cyber-security","category-monthly-digest","tag-insider-threats","post-with-tags"],"views":15243,"jetpack_featured_media_url":"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/12\/insider-threat.jpg","_links":{"self":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/11850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/comments?post=11850"}],"version-history":[{"count":0,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/11850\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media\/11851"}],"wp:attachment":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media?parent=11850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/categories?post=11850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/tags?post=11850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}