{"id":12416,"date":"2020-06-05T14:43:01","date_gmt":"2020-06-05T18:43:01","guid":{"rendered":"https:\/\/www.thesslstore.com\/blog\/?p=12416"},"modified":"2020-06-05T14:43:02","modified_gmt":"2020-06-05T18:43:02","slug":"revils-lessons-its-time-law-firms-quit-taking-cybersecurity-for-granted","status":"publish","type":"post","link":"https:\/\/www.thesslstore.com\/blog\/revils-lessons-its-time-law-firms-quit-taking-cybersecurity-for-granted\/","title":{"rendered":"REvil\u2019s Lessons: It\u2019s Time Law Firms Quit Taking Cybersecurity for Granted"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">More than one-quarter of all law firms have experienced some type of data breach \u2014 here\u2019s what&nbsp;your firm needs&nbsp;to know&nbsp;when it faces a cyber&nbsp;or ransomware&nbsp;attack&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you think your law firm\u2019s secure technology is up to date, you might want to think again.&nbsp;The New York&nbsp;entertainment&nbsp;and&nbsp;media&nbsp;law&nbsp;firm&nbsp;Grubman Shire Meiselas &amp; Sacks is the&nbsp;<a href=\"https:\/\/cointelegraph.com\/news\/hackers-threaten-to-release-legal-secrets-of-worlds-biggest-stars\" target=\"_blank\" rel=\"noreferrer noopener\">latest victim<\/a>&nbsp;of what seems to be the&nbsp;new norm&nbsp;in the legal&nbsp;representation&nbsp;of high-profile clients.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to an attorney with the firm, Allen Grubman:&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>\u201cDespite our substantial investment in state-of-the-art technology security, foreign cyberterrorists have hacked into our network and are demanding\u00a0<\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/pagesix.com\/2020\/05\/14\/la-law-firm-hackers-double-ransom-demand-threaten-donald-trump\/\" target=\"_blank\"><em>$42 million as ransom<\/em><\/a><em>.<\/em>\u201d\u00a0\u00a0\u00a0<\/p><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Law firms are particularly susceptible to these attacks due to the sensitive nature of the\u202fdata\u202fthat they store on behalf of their clients.&nbsp;According to the American&nbsp;Bar Association&nbsp;and the&nbsp;U.S.&nbsp;Department of Justice,&nbsp;<a href=\"https:\/\/www.theblanchlawfirm.com\/how-to-protect-your-law-firm-from-ransomware-in-2020\" target=\"_blank\" rel=\"noreferrer noopener\">25% of all law firms have been subjected to, or experienced,&nbsp;some form of a data breach&nbsp;involving hackers<\/a>.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The average cost of a ransomware attack on a business is\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/phoenixnap.com\/blog\/ransomware-statistics-facts\" target=\"_blank\">$133,000<\/a>.\u00a0The\u00a0<a href=\"https:\/\/www.thesslstore.com\/blog\/ransomware-statistics\/\">cost of ransomware attacks<\/a>\u00a0surpassed\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/blog.emsisoft.com\/en\/34822\/the-state-of-ransomware-in-the-us-report-and-statistics-2019\/\" target=\"_blank\">$7.5 billion<\/a>\u00a0in 2019, according to\u00a0Emsisoft.\u00a0Computer-oriented crimes span a wide variety of actions, intentions and goals,\u00a0and no company is too large or too small to be\u00a0affected\u00a0by\u00a0a\u00a0cyberattack.\u00a0This is why cybersecurity for law firms is so important.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>So, what is there to know about ransomware attacks on law firms? And what should you do if your firm finds itself facing such a dire scenario?\u00a0<\/strong>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s hash it out.<span id=\"newline\"><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How\u00a0Do\u00a0Ransomware Attacks\u00a0Happen?\u00a0<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2016\/12\/iStock-615245710-1024x683.jpg\" alt=\"Breaking down ransomware attacks\" class=\"wp-image-3293 addshadow\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2016\/12\/iStock-615245710-1024x683.jpg 1024w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2016\/12\/iStock-615245710-300x200.jpg 300w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2016\/12\/iStock-615245710-768x512.jpg 768w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2016\/12\/iStock-615245710.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Let&#8217;s take a closer look at how ransomware attacks occur.<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hackers generally start by accessing your server by using remote desktop protocol credentials deciphered through a&nbsp;brute-force&nbsp;attack.&nbsp;If not through a brute-force attack,&nbsp;<a href=\"https:\/\/www.databreachtoday.com\/ransomware-gangs-not-so-secret-attack-vector-rdp-exploits-a-13342\" target=\"_blank\" rel=\"noreferrer noopener\">hackers are known to gain entry by purchasing&nbsp;remote desktop protocol (RDP)&nbsp;credentials on cybercrime marketplaces<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During the COVID-19 pandemic,\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/healthlawpllc.com\/news\/ransomware-attacks-during-covid-19\/\" target=\"_blank\">the number of brute-force attacks on RDP servers has drastically increased<\/a>\u00a0due to the\u00a0record number of employees\u00a0who\u00a0are now working from home.\u00a0This increase in attacks is primarily due to companies rushing to grant remote\u00a0access to their workforce.\u00a0The need to remotely access workstations and servers inevitably\u00a0creates additional vulnerabilities in a firm&#8217;s network.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On April 29, 2020, the Department of Homeland Security released&nbsp;<a href=\"https:\/\/www.us-cert.gov\/ncas\/alerts\/aa20-120a\" target=\"_blank\" rel=\"noreferrer noopener\">updated Microsoft 365 Security Recommendations<\/a>,&nbsp;which&nbsp;highlight&nbsp;the fact that many organizations are rushing to &#8220;adapt or change their enterprise collaboration capabilities to meet &#8216;telework&#8217; requirements&#8221; and that organizations &#8220;may not be fully considering the security configurations of the platforms they are moving to.&#8221;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After&nbsp;a&nbsp;hacker&nbsp;gains&nbsp;access to a firm&#8217;s server, they will map the target network, looking for any sensitive intellectual property, client files, banking information, social security numbers,&nbsp;or&nbsp;other information used for identification.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On their way out&nbsp;of your firm\u2019s network, the hackers will infect&nbsp;your server with ransomware. The&nbsp;purpose of installing&nbsp;ransomware&nbsp;is to&nbsp;compel the firm to produce a sum of money&nbsp;in&nbsp;exchange for the return of their clients\u2019 privileged&nbsp;data.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some instances, hackers demand two ransoms: one paid to get your data back, and the other&nbsp;paid&nbsp;to destroy&nbsp;whatever data&nbsp;they may have stolen.&nbsp;&nbsp;These types of hacks are known as&nbsp;<a href=\"https:\/\/www.logikcull.com\/blog\/maze-ransomware-law-firms\" target=\"_blank\" rel=\"noreferrer noopener\">Maze attacks<\/a>.&nbsp;&nbsp;Payment in these types of hacks&nbsp;is&nbsp;almost exclusively demanded in the form of Bitcoin or some other type of cryptocurrency.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">REvil&nbsp;Ransomware Attacks&nbsp;in 2020 (So Far)&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2020\/06\/revil-ransom-demand.png\" alt=\"Cybersecurity for law firms graphic representing a $42 million ransom demand\" class=\"wp-image-12420\" width=\"362\" height=\"353\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2020\/06\/revil-ransom-demand.png 559w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2020\/06\/revil-ransom-demand-300x292.png 300w\" sizes=\"auto, (max-width: 362px) 100vw, 362px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">In May 2020, it was announced that the&nbsp;REvil&nbsp;gang&nbsp;\u2014&nbsp;also known as&nbsp;Sodin&nbsp;and&nbsp;Sodinokibi, which is a ransomware-as-a-service (RaaS) operation&nbsp;\u2014&nbsp;was able to hack the servers of Grubman Shire Meiselas &amp; Sacks and compromise the law firm&#8217;s client information.&nbsp;This means that&nbsp;REvil&nbsp;is allegedly in possession of&nbsp;<a href=\"https:\/\/abovethelaw.com\/2020\/05\/lady-gaga-documents-leaked-after-law-firm-was-hacked\/?rf=1\" target=\"_blank\" rel=\"noreferrer noopener\">756GB of data from the New York law firm&#8217;s database<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The hack has compromised the privileged legal contracts of&nbsp;many global celebrities, including&nbsp;&#8220;the king,&#8221; LeBron James, Jennifer Lopez, and David Letterman.&nbsp;The firm has also represented companies like Facebook, Activision, HBO, Sony, and Vice Media. The stolen data includes confidential contracts, phone numbers, email addresses, personal correspondences, non-disclosure agreements, and more.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In April 2020,&nbsp;<a href=\"https:\/\/www.bankinfosecurity.com\/travelex-paid-23-million-to-ransomware-attackers-report-a-14094\" target=\"_blank\" rel=\"noreferrer noopener\">Travelex&nbsp;chose to pay&nbsp;$2.3 million<\/a>&nbsp;\u2014&nbsp;in the form of 285&nbsp;Bitcoins&nbsp;\u2014&nbsp;to the&nbsp;REvil&nbsp;gang after their ransomware attack crippled Travelex&#8217;s currency exchange services.&nbsp;Likewise, Allen Grubman is being forced to face a similar reality: comply with the ransomware demands to the tune of $42 million, or compromise the confidential information of his law firm&#8217;s most high-profile clients.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As of May 14, 2020, Allen Grubman&nbsp;refused&nbsp;to comply or negotiate with the cyber gang known as&nbsp;REvil.&nbsp;<a href=\"https:\/\/pagesix.com\/2020\/05\/14\/la-law-firm-hackers-double-ransom-demand-threaten-donald-trump\/\" target=\"_blank\" rel=\"noreferrer noopener\">According to the law firm<\/a>, the FBI has classified the hack as an act of terrorism.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But the&nbsp;REvil&nbsp;ransomware gang is not the first hacker group to extort law firms, and it won\u2019t be the last.&nbsp;According to sources,&nbsp;<a href=\"https:\/\/www.databreachtoday.com\/sodinokibi-ransomware-gang-appears-to-be-making-killing-a-13269\" target=\"_blank\" rel=\"noreferrer noopener\">the Sodinokibi ransomware gang appears to be making a killing<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Negotiating Is a Violation of Federal Law&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Negotiating with a group deemed to be a &#8220;cyber terrorists&#8221; (or paying that group a ransom) is a violation of federal law. Crimes related to ransomware violate the federal&nbsp;<a href=\"https:\/\/www.criminallawyergroup.com\/practice-areas\/cyber-crimes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Electronic Communications Privacy Act and the Computer Fraud and Abuse Act<\/a>.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Computer hacking is the most common cybercrime investigated by the federal government under the CFAA. Although federal laws can be widely enforced,&nbsp;<a href=\"http:\/\/www.criminallawyer.com\/learn\/federal-crimes\" target=\"_blank\" rel=\"noreferrer noopener\">the federal government usually limits itself to enforcing crimes that cross state lines<\/a>&nbsp;and, more recently, computer crimes considered to be a threat to national security.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a criminal defense attorney, it&#8217;s hard not to reflect on the parallels in a situation like this.&nbsp;Typically, we would find ourselves on the opposite end of these types of conflicts.\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the past,&nbsp;<a href=\"https:\/\/www.theblanchlawfirm.com\/press\/software-developer-accused-of-aiding-and-abetting-illegal-gambling\" target=\"_blank\" rel=\"noreferrer noopener\">we\u2019ve&nbsp;defended a sports gambling software company accused of conspiring with the mob<\/a>.&nbsp;That case went to trial and was ultimately dismissed. Later, we handled a cryptocurrency hacking case, an online currency arbitrage platform.&nbsp;And, more recently, the alleged illegal deployment of scored Bitcoin ATMs around high crime neighborhoods.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Charges related to the release, implementation,&nbsp;and spread of ransomware are&nbsp;<a href=\"https:\/\/www.criminallawyergroup.com\/practice-areas\/cyber-crimes\/ransomware-charges\/\" target=\"_blank\" rel=\"noreferrer noopener\">becoming more common<\/a>.&nbsp;This trend mirrors the rise in ransomware hacks carried out on law firms around the United States and the increased sophistication of these attacks. That is why it is essential for law firms to stop taking their secure technology for granted.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your&nbsp;Cyber&nbsp;Insurance May Not Cover This\u2026&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As you may have guessed,\u00a0<a href=\"https:\/\/www.thesslstore.com\/blog\/cyber-insurance\/\">cyber insurance companies<\/a>\u00a0are litigating payouts to law firm policyholders who attempt to claim lost business income related to either:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>the monetary ransom paid to hackers who infiltrate a law firm&#8217;s network; or&nbsp;<\/li><li>the lost billings resulting from a firm&#8217;s inability to access their system.&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For example, the law firm of&nbsp;<a href=\"https:\/\/www.courtlistener.com\/docket\/13436915\/parties\/moses-afonso-ryan-ltd-v-sentinel-insurance-company\/\" target=\"_blank\" rel=\"noreferrer noopener\">Moses Afonso Ryan is seeking payment from their insurance carrier, Sentinel Insurance Company<\/a>, as reimbursement for the $25,000 the firm paid in ransom to hackers that accessed&nbsp;the law firm&#8217;s secure network.&nbsp;The&nbsp;law firm is&nbsp;also&nbsp;seeking reimbursement for $700,000 of lost billings during the time the firm was shut down due to the hack.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While Sentinel did reimburse the firm for $20,000 related to the hack, they are refusing to reimburse the $700,000 claim for lost billings.\u202f\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to Sentinel&#8217;s argument, under the policy in question, Sentinel has no legal obligation to cover other ransomware losses.&nbsp;That\u2019s because&nbsp;the&nbsp;policy coverage for lost business income applies only when there is a physical loss or damage to the property at the business premises.\u202f\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s&nbsp;possible to obtain a policy covering direct costs associated with a hack, such as ransom costs and hiring legal counsel and investigators, to advise you in the event your firm experiences such an attack.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, the unfortunate truth is that a law firm has yet to see a significant reimbursement related to the &#8220;business interruption&#8221; component of their insurance policy related to a ransomware attack.&nbsp;And&nbsp;to make matters worse for them,&nbsp;insurance carriers in 2020 are gearing up to litigate such claims.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, how can your law firm avoid this type of litigation?&nbsp; What&nbsp;preventative measures&nbsp;should you be putting in place? And&nbsp;what&nbsp;are \u201cbest practices\u201d for attorneys?&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ABA Best Practices&nbsp;Re: Hackers&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/07\/bigstock-Judgement-Line-Icon-Judge-Gav-298919902.jpg\" alt=\"ABA best practices regarding hackers\" class=\"wp-image-11334\" width=\"231\" height=\"231\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/07\/bigstock-Judgement-Line-Icon-Judge-Gav-298919902.jpg 870w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/07\/bigstock-Judgement-Line-Icon-Judge-Gav-298919902-300x300.jpg 300w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2019\/07\/bigstock-Judgement-Line-Icon-Judge-Gav-298919902-768x768.jpg 768w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Attorneys nationwide have&nbsp;three&nbsp;ethical obligations:&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;(1) to be competent in all respects of the representation of a client,&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;(2) to maintain the confidentiality of client information and documents received by the attorney, and&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(3) to maintain open communication with the client and inform the client of any material defects that would contribute to the client making an informed decision regarding continued representation.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#8220;Transparency and Disclosure to Clients&#8221;&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The ABA has urged attorneys to notify clients in the event of a data breach and to keep clients updated on subsequent investigations. The American Bar Association&#8217;s (ABA) Model Rule 1.4 states that:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;[a] lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions&nbsp;regarding the representation.&#8221;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And based upon an American Bar Association (&#8220;ABA&#8221;) decision issued on October 27, 1995 (Opinion 95-398:&nbsp;&#8220;<a href=\"https:\/\/www.americanbar.org\/products\/ecd\/chapter\/219961\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Access of Nonlawyers to a Lawyer&#8217;s Data Base<\/em><\/a>&#8220;),&nbsp;the ABA is of the opinion that:&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>&#8220;[s]hould\u00a0a significant breach of confidentiality\u00a0occur, the lawyer may be\u202fobligated\u202fto disclose it to the client.&#8221;\u00a0\u00a0<\/em>\u00a0<\/p><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The bottom line:&nbsp;If&nbsp;your law firm&#8217;s data breach is likely to affect your client&#8217;s position or the outcome of your client&#8217;s legal matter, disclosure of the breach would be required under Rule 1.4 (b).&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#8220;Maintaining Technological Competence&#8221;&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Model Rule 1.1, Comment 8 states that &#8220;a lawyer should keep abreast of changes in the law and its practice, including the benefits and risks associated with relevant technology\u2026&#8221;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This rule imposes a mandate on an attorney not only to have,&nbsp;but also to maintain, a level of competence&nbsp;in areas of law&nbsp;and&nbsp;technology to provide legal services to a client effectively.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&#8220;Establishing Contracts with Service Providers&#8221;&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a lawyer&nbsp;considers&nbsp;entering into a relationship with a service provider, they must ensure that the service provider has in place&nbsp;(or&nbsp;will&nbsp;establish)&nbsp;reasonable procedures to protect the information that it gains access&nbsp;to.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attorneys should take steps to ensure that their service providers fully understand&nbsp;their&nbsp;obligations regarding a client&#8217;s privileged information.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ransom:&nbsp;To Pay or Not to Pay?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s&nbsp;widely understood that there are no good options available for firms that find themselves the victim of a ransomware attack. As many analysts have stated, even if a firm&nbsp;pays&nbsp;a hacker the amount demanded, nothing is stopping the hacker from disregarding the payment and releasing the&nbsp;privileged client information anyway.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u00a0recently\u00a0wrote about the\u00a0<a href=\"https:\/\/www.thesslstore.com\/blog\/going-after-the-good-guys-the-governments-ransomware-identity-crisis\">FBI&#8217;s stance on paying computer ransoms<\/a>, noting\u00a0that\u00a0the FBI has made multiple statements encouraging or allowing companies to pay off ransomware attacks:\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Joseph&nbsp;Bonavolonta, Assistant Special Agent of the FBI&#8217;s Cyber and Counterintelligence Program,&nbsp;<a href=\"https:\/\/news.softpedia.com\/news\/this-is-the-fbi-s-official-position-on-ransomware-502475.shtml\" target=\"_blank\" rel=\"noreferrer noopener\">said that<\/a>&nbsp;in most cases,&nbsp;because the FBI can&#8217;t help these companies recover files, their agents often recommend them to pay the ransom to get their data back.&nbsp;<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>An&nbsp;<a href=\"https:\/\/www.ic3.gov\/media\/2019\/191002.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">official statement from the FBI<\/a>&nbsp;said they don&#8217;t &#8220;advocate&#8221; paying ransoms, but that the &#8220;FBI understands that when businesses are faced with an inability to function, executives will evaluate all options to protect their shareholders, employees, and customers.&#8221;&nbsp;<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Beware of Preventable Attacks&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Checklist-12-892x1024.png\" alt=\"\" class=\"wp-image-10765\" width=\"261\" height=\"300\" srcset=\"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Checklist-12-892x1024.png 892w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Checklist-12-261x300.png 261w, https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2018\/02\/Checklist-12-768x881.png 768w\" sizes=\"auto, (max-width: 261px) 100vw, 261px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When considering&nbsp;that&nbsp;these hacking methods are not a new phenomenon, and analyzing attorneys&#8217; duties from an ethical perspective,&nbsp;some attorneys believe it\u2019s&nbsp;highly likely that&nbsp;<a href=\"https:\/\/www.theblanchlawfirm.com\/how-to-protect-your-law-firm-from-ransomware-in-2020\" target=\"_blank\" rel=\"noreferrer noopener\">a law firm would be held liable in the event of a data breach<\/a>&nbsp;if the attorney did not take reasonable steps to protect a client&#8217;s data. The reality is that there is no sympathy for law firms when something like the&nbsp;REvil&nbsp;ransomware attack strikes.\u202f\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;<a href=\"https:\/\/www.databreachtoday.com\/blogs\/ransomware-attackers-may-lurk-for-months-fbi-warns-p-2844\" target=\"_blank\" rel=\"noreferrer noopener\">FBI has stated<\/a>&nbsp;that they continue to see many organizations fall victim to\u202f<em>preventable<\/em>\u202fattacks. If these attacks are,&nbsp;in fact,&nbsp;&#8220;<em>preventable<\/em>,&#8221; there would appear to be some degree of foreseeability related to ransomware attacks in 2020.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If these attacks were deemed &#8220;foreseeable,&#8221; law firms may open themselves up to civil litigation and ethical implications regarding their duty to:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>protect&nbsp;their&nbsp;clients&#8217;&nbsp;confidential information,&nbsp;&nbsp;<\/li><li>maintain technological competence in the representation of the&nbsp;clients,&nbsp;and&nbsp;&nbsp;<\/li><li>decide&nbsp;whether they ultimately disclose the attack to their clients.\u202f&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While the FBI has not publicly announced a policy of indicting companies for paying ransoms,&nbsp;they\u2019re&nbsp;hovering around the idea.&nbsp;They\u2019re&nbsp;looking for ways&nbsp;to&nbsp;make a public example of those who:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>succumb to preventable attacks,\u00a0\u00a0<\/li><li>enter into a conspiracy to pay ransoms to possible crime cartels by negotiating with hackers, or\u00a0\u00a0<\/li><li>make paying ransoms a business model.\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">According to the FBI\u2019s&nbsp;<a href=\"https:\/\/www.fbi.gov\/file-repository\/ransomware-prevention-and-response-for-cisos.pdf\/view\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Ransomware Prevention and Response for CISO\u2019s<\/em><\/a>,&nbsp;\u201cproactive prevention is the best defense.\u201d&nbsp;They suggest:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>implementing awareness and training programs,\u00a0\u00a0<\/li><li>enabling strong spam filters to prevent phishing emails from reaching end users,\u00a0\u00a0<\/li><li>purchasing firewalls to clock access to known malicious IP addresses,\u00a0\u00a0<\/li><li>managing the use of privileged accounts based on the\u00a0\u201cprinciple of\u00a0least privilege\u201d\u00a0(only granting admin access to those who absolutely need it), and\u00a0\u00a0<\/li><li>disabling Remote Desktop protocols (RDPs) if it is not being used.\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Should these preventative measures fail, they suggest taking the following steps if your law firm\u2019s system is infected with ransomware:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>isolate the infected computer,\u00a0\u00a0<\/li><li>secure backup data or systems by taking them offline,\u00a0\u00a0<\/li><li>change account passwords and network passwords,\u00a0and\u00a0\u00a0<\/li><li>contact law enforcement.\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Another great step would be to encrypt your data. If the data that\u2019s stolen in a data breach is properly encrypted, it means that the attackers won\u2019t be able to access the plaintext data without the keys. This means that no data breach will have occurred.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Implementing your law firm\u2019s security incident response plan and preparing for this type of attack involves taking a lot of different factors into&nbsp;consideration.&nbsp; Luckily, we are here to guide you&nbsp;through that process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8 Cybersecurity Tips for Law Firms in 2020\u00a0<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Review Your Law Firm&#8217;s Insurance Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Should a breach occur, will your&nbsp;insurance&nbsp;cover&nbsp;ransomware payments, damage to your digital assets, or&nbsp;reputational&nbsp;harm?&nbsp;Does your insurance company have a&nbsp;legal obligation to cover other ransomware&nbsp;losses? For example, does you policy cover&nbsp;lost business income&nbsp;in the event you are unable to access your network and are forced to shut down your business for some&nbsp;period of time?&nbsp;Or will your insurance company claim that your lost business income clause only&nbsp;applies when there is a physical loss or damage to the property at the business premises?&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Develop and Implement a Cyber Attack Protocol<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Having the proper policies and procedures&nbsp;in place&nbsp;in the event of a cyberattack is key. This involves maintaining&nbsp;an open line of communication between your senior and junior level&nbsp;attorneys, administrative staff,&nbsp;and, in some cases, clients.&nbsp;Keeping an open line of communication with your staff&nbsp;will ensure a more rapid response time to an attack&nbsp;and&nbsp;will allow you to isolate the infected computer&nbsp;from devices that may not have been infected.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Conduct In-House Cyber Audits<\/strong><strong>,&nbsp;Ethical Hacks&nbsp;and Penetration Testing<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hire a certified ethical hacker&nbsp;to conduct&nbsp;routine audits of your law&nbsp;firm&#8217;s&nbsp;system.&nbsp;Penetration testing is a common way to conduct an ethical hack&nbsp;and&nbsp;involves simulating a&nbsp;cyber-attack&nbsp;to highlight vulnerabilities in your firm\u2019s network&nbsp;and test your firm\u2019s defenses.&nbsp;When you hire an ethical hacker, be sure to outline:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>the scope of the penetration test,\u00a0\u00a0<\/li><li>when the test should occur (to avoid service interruptions),<\/li><li>whether to run an automated scan prior to the engineer&#8217;s review of the system,<\/li><li>whether or not your engineer will have internal knowledge of your law firm&#8217;s network prior to the test, and<\/li><li>whether your law firm partners, associates, and administrative staff will be aware of the test (or do you want their response time tested as well?)<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Utilize Off-Site Data Storage<\/strong><strong>&nbsp;and Take Inventory of Digital Assets<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your law firm should be utilizing off-site data storage&nbsp;with encrypted security to preserve your data in the event of a breach.&nbsp;In addition, take&nbsp;inventory of your law firm\u2019s digital assets and account for all systems&nbsp;and devices&nbsp;that maintain a connection&nbsp;to your network.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Limit Access to&nbsp;<\/strong><strong>Your Network and&nbsp;Data<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your law firm\u2019s network traffic should be segmented to limit network access and prevent access between network segments.&nbsp;Follow the \u201cprinciple of least privilege\u201d&nbsp;(POLP)&nbsp;to&nbsp;ensure that admin access is only granted to those who absolutely need it.&nbsp;In addition, ensure that all law firm personnel accessing servers and emails are routinely conducting virus scans on their individual devices.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also limit access\u00a0through the use of\u00a0<a href=\"https:\/\/www.thesslstore.com\/products\/email-document-signing-certificates.aspx\">client certificates<\/a>, or what are known as personal authentication certificates (PACs). Traditional SSL certificates are useful for authenticating a server to a client (a user\u2019s web browser). PACs work the opposite way: They authenticate the client to the server.\u00a0So,\u00a0if a user\u00a0who lacks the right permissions tries to\u00a0access\u00a0the\u00a0server\u00a0and its data, their access is denied.\u00a0<\/p>\n\n\n<span style=\"display:none\" class=\"tl-placeholder-f-type-shortcode_12653\"><\/span>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Conduct Routine Data Backups and Maintenance<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, your law firm should have the appropriate backups to restore stolen data. Having these backups may eliminate the need to pay to recover data in the event of a ransomware attack. In addition, one of the most common ways&nbsp;malware makes it&nbsp;into a&nbsp;law firm\u2019s website&nbsp;is through out-of-date plugins.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To prevent this, make sure your firm is regularly updating its <a href=\"https:\/\/www.thesslstore.com\/blog\/wordpress-backup-and-restore-best-practices-how-to-protect-your-website-from-unexpected-downtime\/\">WordPress<\/a> usernames and passwords and keep your WordPress, PHP coding, and plugins up to date.\u00a0Also,\u00a0if you maintain multiple domains,\u00a0purchase daily\u00a0backups\u00a0for\u00a0each\u00a0individual\u00a0domain.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(Some\u00a0hosting providers include\u00a0daily\u00a0backups\u00a0of your\u00a0<em>entire server<\/em>.\u00a0The issue\u00a0with backing up the entire server as a whole\u00a0is that\u00a0if a malware attack occurs, you will\u00a0be required to restore\u00a0all of your sites\u00a0on that server\u00a0back to\u00a0the time of that\u00a0backup\u00a0\u2013 causing you to lose work that has been done on other sites\u00a0on the server\u00a0that may not have been infected.\u00a0Having an\u00a0<em>a\u00a0la\u00a0carte<\/em>\u00a0option to restore any one site that may have been infected is much more efficient than\u00a0turning back the clock on\u00a0all of\u00a0your sites.)\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Update Firm Passwords and Institute Multi<\/strong><strong>-factor Authentication<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Keep a\u00a0hard copy\u00a0of\u00a0all\u00a0your firm\u2019s account\u00a0usernames and passwords,\u00a0and\u00a0update them\u00a0regularly. This includes\u00a0the credentials for websites, directory listings,\u00a0email accounts, billing accounts, and servers.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two-factor&nbsp;authentication&nbsp;(2FA)&nbsp;doesn\u2019t cut it anymore.&nbsp;Multi-factor&nbsp;authentication&nbsp;(MFA)&nbsp;should be required to access your firm\u2019s servers&nbsp;and other data assets. Multi-factor authentication&nbsp;can&nbsp;include&nbsp;requirements to provide account numbers, passwords,&nbsp;PINs&nbsp;and&nbsp;a code sent to a remote device listed on the account, in addition to&nbsp;things like voice verification and fingerprints.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Maintain Transparency and Disclosure with Clients<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The final tip is to always maintain transparency and&nbsp;disclosure&nbsp;with your clients in the event&nbsp;their personal identifying information is compromised. Getting hacked&nbsp;can be&nbsp;devastating&nbsp;and&nbsp;facing ethical implications&nbsp;as a response to your poor handling of a data breach&nbsp;will only make it worse.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Final Thoughts on Cybersecurity for Law Firms&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Crypto-locking malware infections are often just the final stage of an attack that may have already persisted for an extended period of time. Law firms are far from immune from this malicious activity, and&nbsp;it\u2019s&nbsp;time to face that truth.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigating the &#8220;new normal&#8221; in 2020 will be hard enough for some businesses without the added repercussions\u00a0of ransomware or cyber-attack.\u00a0That is why cybersecurity for law firms is critical. Firms must take reasonable steps to avoid liability and ethical implications in the event of a data breach by hiring a cybersecurity firm and consulting with legal counsel about best practices.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This article was co-written by <a rel=\"noreferrer noopener\" href=\"https:\/\/healthlawpllc.com\/team\/robert-pagan\/\" target=\"_blank\">Robert Pagan<\/a> and Ryan Blanch. Pagan is a law clerk\u00a0for\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/healthlawpllc.com\/about-us\/\" target=\"_blank\">The Health Law Group<\/a>\u00a0and is currently awaiting admission to the N.Y.S.\u00a0Bar.\u00a0He graduated from the Maurice A. Deane School of Law at Hofstra University in Long Island in 2018. Pagan has experience\u00a0with\u00a0health care regulations\u00a0and compliance,\u00a0criminal health care litigation, and government investigations.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than one-quarter of all law firms have experienced some type of data breach \u2014 here\u2019s what&nbsp;your firm needs&nbsp;to know&nbsp;when it faces a cyber&nbsp;or ransomware&nbsp;attack&nbsp; If you think your law&#8230;<\/p>\n","protected":false},"author":25,"featured_media":12417,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[16],"tags":[10177,11472],"class_list":["post-12416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hashing-out-cyber-security","tag-cybersecurity","tag-lawyers","post-with-tags"],"views":15258,"jetpack_featured_media_url":"https:\/\/www.thesslstore.com\/blog\/wp-content\/uploads\/2020\/06\/bigstock-Accounting-And-Finance-7411892.jpg","_links":{"self":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/12416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/comments?post=12416"}],"version-history":[{"count":0,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/posts\/12416\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media\/12417"}],"wp:attachment":[{"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/media?parent=12416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/categories?post=12416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thesslstore.com\/blog\/wp-json\/wp\/v2\/tags?post=12416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}