{"id":2277,"date":"2018-02-12T13:12:30","date_gmt":"2018-02-12T13:12:30","guid":{"rendered":"https:\/\/www.thesslstore.com\/knowledgebase\/?post_type=ht_kb&p=2277"},"modified":"2026-03-11T17:47:19","modified_gmt":"2026-03-11T17:47:19","slug":"how-to-manage-renewal-email-preferences","status":"publish","type":"ht_kb","link":"https:\/\/www.thesslstore.com\/knowledgebase\/account-support\/how-to-manage-renewal-email-preferences\/","title":{"rendered":"How to Manage Renewal Email Preferences"},"content":{"rendered":"

When it comes time for you to renew<\/strong> your certificates, you may find yourself getting an email for every domain that needs to be updated. If you have forgotten about your renewals, these emails can be a great reminder. If you already have a plan to renew, and do not need to be reminded, you can follow these steps to manage your renewal email preferences<\/strong>.<\/p>\n

1.\u00a0Log into your account and view your Orders.<\/span><\/strong><\/h3>\n

If you’re not already logged in, click Login on the top right.<\/p>\n

\"\"<\/a><\/p>\n

To get to your dashboard from the SSLStore home page, click your user name at the top, then click Orders.<\/p>\n

\"\"<\/a><\/p>\n

2.\u00a0Go to My Account – Manage Renewal Emails<\/strong><\/span><\/h3>\n

Click My Account on the left, then click Manage Renewal Emails.<\/p>\n

\"\"<\/a><\/p>\n

Managing Renewal <\/strong>Preferences<\/strong><\/h2>\n

On this page, you will find many options you can use to manage renewal email preferences.<\/p>\n

First, you can customize the email contacts that should receive reminder emails.<\/p>\n

\"\"<\/a><\/p>\n

Check “Admin Contact” and “Technical Contact” if you want the admin and technical contacts for each individual order to receive reminder emails. (Note: admin and technical contacts are set during certificate enrollment and cannot be changed later.)<\/p>\n

Add additional emails to send reminders to specific addresses.<\/p>\n

You can also opt in to receive reminders by text message (SMS). Enter your phone number and complete the verification steps to enable text reminders. (Note: regional limitations apply.)<\/p>\n

\"\"<\/a>
\nTry sending a test email to make sure your designated contacts receive the reminders.
\n\"\"<\/a>
\nOn the Order list, click the Edit icon to customize the reminder email frequency for each individual order.\"\"<\/a>\"\"<\/a>
\nClick the button to activate or deactivate the scheduled email.<\/p>\n

Finally, enable email notifications for required re-issues as well as renewals. We recommend you leave Reissue Alerts ENABLED so you can stay on top of the certificate replacement schedule.\u00a0\"\"<\/a>If you need any further assistance with managing your renewal notifications, feel free to contact us<\/a> at any time.<\/p>\n","protected":false},"excerpt":{"rendered":"

When it comes time for you to renew your certificates, you may find yourself getting an email for every domain that needs to be updated. If you have forgotten about your renewals, these emails can be a great reminder. If you already have a plan to renew, and do not…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[62],"ht-kb-tag":[],"class_list":["post-2277","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-support"],"yoast_head":"\nHow to Manage Renewal Email Preferences - The SSL Store\u2122<\/title>\n<meta name=\"description\" content=\"When it comes time for you to renew your certificates, you may find yourself getting an email for every domain that needs to be updated. If you have forgotten about your renewals, these emails can be a great reminder. 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