{"id":3865,"date":"2023-09-21T19:09:19","date_gmt":"2023-09-21T19:09:19","guid":{"rendered":"https:\/\/www.thesslstore.com\/knowledgebase\/?post_type=ht_kb&p=3865"},"modified":"2024-08-07T22:17:39","modified_gmt":"2024-08-07T22:17:39","slug":"mac-os-keychain-certificate-collection-guide","status":"publish","type":"ht_kb","link":"https:\/\/www.thesslstore.com\/knowledgebase\/cpac-guides\/mac-os-keychain-certificate-collection-guide\/","title":{"rendered":"Mac OS Keychain Certificate Collection Guide"},"content":{"rendered":"\n
\n

\n<\/p>\n

Mac users can generate a certificate signing request (CSR) in Keychain Access to use for personal authentication certificates. Please follow this collection guide if you placed your certificate order using a CSR that was created in Keychain Access.\u00a0<\/p>\n

Collect and Reformat Certificate File<\/h2>\n

There are two ways to collect your certificate after issuance. For both methods, there is an extra step to re-format the certificate so that it can be installed on your Mac.\u00a0<\/p>\n

Sectigo Collection – Download PKCS#7<\/strong><\/p>\n

Once the certificate is issued, Sectigo Certificate Authority will email you a link to collect the certificate. You can download the certificate as a PKCS#7 (P7B) file here, which includes the CA chain certificate files.<\/p>\n

Download CRT From Order Dashboard<\/strong><\/p>\n

You can download you certificate from your SSL Store order dashboard. The certificate is saved in a zip folder. Go into the sub-folder named CER – CRT Files and locate the .crt file which has a string of numbers as the file name. Extract this file from the zip folder.<\/p>\n

Reformat Certificate<\/h3>\n

The downloaded certificate (whether P7B or CRT) is not automatically compatible with Mac OS. You can easily reformat the file using the using the CertLogik Certificate Decoder tool<\/a>.<\/p>\n

First, open your P7B or CRT file in TextEdit. Select and copy all of the text.\u00a0<\/p>\n

On the CSR decoder page, paste the certificate text and click Decode.<\/p>\n

\"\"<\/a><\/p>\n

The certificate will be reformatted and include the necessary headers and footers. You should get a block of text like this:<\/p>\n

-----BEGIN CERTIFICATE-----\n
(big block of encrypted certificate code)\n
-----END CERTIFICATE-----<\/code><\/p>\n

Copy all of the reformatted text, including the header and footer, and paste it over the old certificate in TextEdit, and then save the file.\u00a0<\/p>\n

Import Certificate in Keychain<\/h2>\n

Once the certificate is correctly formatted, you can double-click the file to import it into Keychain. Alternatively, in Keychain, click File, then Import Items, and select the certificate to import.<\/p>\n

The certificate should then be installed in Keychain.\u00a0<\/p>\n

Known Errors<\/h2>\n

Error: -26276<\/strong><\/p>\n

\"\"<\/a><\/p>\n

This error is often a false alarm and may occur when the certificate is successfully imported. You may be able to locate the certificate by searching for the user email address in Keychain’s search bar.<\/p>\n

Contents Cannot Be Retrieved<\/strong>\u00a0<\/p>\n

If the certificate file is not formatted correctly, you may encounter “An error has occurred. Unable to import an item. The contents of this item cannot be retrieved.”<\/p>\n

\"\"<\/a>\u00a0<\/p>\n

Please open the certificate file in TextEdit to check the formatting. If the error persists, please open a ticket with our support team by sending the details of the issue along with your order number to support@thesslstore.com.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Mac users can generate a certificate signing request (CSR) in Keychain Access to use for personal authentication certificates. Please follow this collection guide if you placed your certificate order using a CSR that was created in Keychain Access.\u00a0 Collect and Reformat Certificate File There are two ways to collect your…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[83],"ht-kb-tag":[],"class_list":["post-3865","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpac-guides"],"yoast_head":"\nMac OS Keychain Certificate Collection Guide - Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thesslstore.com\/knowledgebase\/cpac-guides\/mac-os-keychain-certificate-collection-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mac OS Keychain Certificate Collection Guide - Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Mac users can generate a certificate signing request (CSR) in Keychain Access to use for personal authentication certificates. 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