All ordering and certificate issuance systems are running smoothly, however our US support team is preparing for and working around Hurricane Milton. During US business hours, phone support will be unavailable and you may experience a longer than average wait when reaching out through our Live Chat. Thank you for your patience.
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Learn How the OV Final Verification Call Works
The final requirement in the Organization Validation process is perhaps the simplest. The Certificate Authority (CA) will call you or the specified applicant (usually a site admin) in order to confirm the order details.
In order to finalize Organization Validation and issue your certificate, the CA will need to speak with you or the specified applicant using your organization's verified telephone number to confirm the details of your order.
This is as straightforward as it sounds. Just be available and the call should take about five minutes—if that.
And if the listed telephone number doesn't ring directly to your desk – as is often the case – don't worry. The CA will attempt to get in contact with you a couple of different ways.
From there, just answer their questions (don't worry, they're not trying to trick you with anything too challenging) and you'll have satisfied the final requirement.
Now all that's left is for the CA to issue the Code Signing certificate.