Final Verification Call

The final requirement in the Organization Validation process is perhaps the simplest. The Certificate Authority (CA) will call you or the specified applicant (usually a site admin) in order to confirm the order details.

What is the Final Verification Call?

In order to finalize Organization Validation and issue your certificate, the CA will need to speak with you or the specified applicant using your organization's verified telephone number to confirm the details of your order.

This is as straightforward as it sounds. Just be available and the call should take about five minutes—if that.

And if the listed telephone number doesn't ring directly to your desk – as is often the case – don't worry. The CA will attempt to get in contact with you a couple of different ways.

Alternative Methods

  • Extension or IVR – If your phone system has extensions or uses Interactive Voice Response (IVR) the CA will work through the system to connect with you. It will be a person on the other end of the line, so as long as your extension is listed (or you have provided it) or your phone can be reached by the IVR, you'll be fine. The CA will call you and you can satisfy this requirement.
  • Transfer or Alternative Number – In lieu of having an extension or IVR, the CA can also have the operator (or just the person answering your company's phone line) transfer them or provide them with your direct number. Either way works just fine and will allow the CA to get in touch with you or the specified applicant.

From there, just answer their questions (don't worry, they're not trying to trick you with anything too challenging) and you'll have satisfied the final requirement.

Now all that's left is for the CA to issue the Code Signing certificate.