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TRUSTTHESITE ACQUISITION COMPLETE

TrustTheSite is Now Part of The SSL Store™

Norton Secured

Local Go-to Provider Meets Industry Powerhouse

That Means a Huge Team of Web Security Fanatics Working for You

We can't wait to talk with you about all the ways you'll become more efficient, secure and profitable now that The SSL Store™ and TrustTheSite have combined forces. It's time to celebrate!

Read the Press Release

TTS Acquires

Efficiency. Innovation. Expertise.

Great Way

Now you'll have the best of both worlds. Local support by African-savvy gurus backed by a global team of 75-plus passionate web security fanatics committed to your success.

Here are just a few of the ways we'll help you be better—together:

  • Save Time
  • Increase Efficiency Through Automation
  • Simplify Management of the Entire Lifecycle
  • Gain Complete Visibility & Control
  • Easily Manage Volumes of SSL Certificates
  • Access 24/7/365 Dedicated Validation & Technical Support
  • Choose from More Robust SSL & PKI Management Platforms
  • Streamline Compliance
  • Boost Profitability with Turnkey Solutions
  • Improve Granular Control
Leading Resources

We couldn't be more excited about the future.

Find out why our being acquired by The SSL Store™ is great news for you, too.

Learn More About The SSL Store™

A Word from Bill Grueninger, COO of The SSL Store™

What to Expect: Welcoming TrustTheSite Customers

Bill Grueninger

Bill Grueninger

Chief Operating Officer

Acquiring TrustTheSite is the perfect next step toward fulfilling our joint mission to protect and enable organizations in South Africa with a complete portfolio of innovative, proven web security solutions from trusted brands, such as Symantec™, DigiCert®, Thawte™, GeoTrust®, RapidSSL and Comodo. We look forward to getting to know all of you who have been in the very capable hands of Gino and Nikolai.

Massive industry changes have made it harder than ever for businesses to protect their customers, data and brand. TrustTheSite has done an outstanding job helping companies across Africa navigate these changes and has become the go-to provider for the right SSL certificates at the right price for SMBs, enterprises and partners. Gino and Nikolai also know firsthand how to fully leverage SSL Store's extensive resources. We'll continue to invest in your success while beefing up support with our combined team of 75-plus web security specialists.

Together, we're also committed to delivering industry-leading web security solutions to the many organizations in South Africa that are still looking to take the hassle, risk and time out of managing SSL certificates and helping partners make SSL a simple, integral part of their value add for their customers.

What TrustTheSite Customers Can Expect Moving Forward

We're still here, along with 75-plus equally passionate web security professionals ready to serve you. So, for now, it's business as usual but a whole lot better. We know you have questions, so we've got answers.

Review the FAQs

We're Here for You. Contact Us at +27 21 205 1481.

What TrustTheSite Customers Can Expect Moving Forward

We know you have questions, so we've got answers

General

Why did The SSL Store™ acquire TrustTheSite?

We’ve seen TrustTheSite turn their passion for web security, clear goals and commitment to help a largely underserved community of web managers into rock-solid relationships with companies of all shapes and sizes across Africa. They bring a wealth of knowledge about the business models, challenges, opportunities, culture and unique needs of the African market.

Having earned the position as our largest reseller in ZA, you now have an experienced advocate that knows how to fully leverage all The SSL Store’s resources to make you more efficient, secure and profitable. Their local presence and knowledge also enables us to improve support to our existing partners in the region and help the thousands of African organizations that still need reliable, affordable web security. Hide

What benefits can I expect to gain from this acquisition?

The powerful synergy of our two companies gives you the best of both worlds. Now that Gino and Nikolai are officially part of The SSL Store™ team, you'll continue to have local resources who know you and your unique needs. Plus:

  • You'll have new products and solutions that'll enable you to streamline and manage the entire lifecycle for all your SSL certificates like never before.
  • You'll gain access to a full portfolio of proven solutions to help you solve your biggest security challenges.
  • Resellers can look forward to leveraging flexible integration options, specialized tools and plugins to simplify every aspect of SSL.
  • Large organizations can finally take the hassle, risk and time out of managing volumes of certificates.
  • You'll gain flexible payment options to fit your unique billing needs.

And that's just scratching the surface.

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Will my day-to-day functions or capabilities be impacted?

You’ll continue to have access to all your existing orders, in addition to a much more robust control panel that dramatically improves your visibility, efficiency and productivity. Hide

What do I need to do?

The only action you'll have to take is to reset your new account password when you receive the email requesting you to do so. We'll take care of the rest. The SSL Store™ already has all your account/order details from TrustTheSite. Hide

Will I notice any significant changes?

The only changes will be ones that result from mutually agreeing to implement some of the many powerful new solutions you’ll have to choose from. In other words, changes that help you simplify, streamline and sharpen your competitive edge. Here's some of the many improvements you'll immediately notice:

  • User-friendly Dashboards
  • Self-service Workflows
  • Dynamic Order Statuses
  • More Alerts/Notifications
  • Two-Factor Authentication (2FA)
  • Validation Help Guides
  • Robust Knowledgebase
  • Powerful Integration Solutions
  • Dedicated Account Managers
  • 24/7/365 Live Support

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What happens after I reset my password?

You will gain access to your new account via www.TheSSLStore.com and can start leveraging all the new features, tools and resources within the advanced control panel. Hide

Account/Billing

Can I continue to pay in local currency (Rand) using same billing details?

Absolutely. Nothing changes. We accept US Dollars, Euros, Rand and Rupees. You'll also receive additional, flexible billing options such as AMEX, Visa, Mastercard, PayPal, Purchase Orders, Bank Wires, and Checks. Hide

Will I lose my existing credits or orders?

No. Hide

Support

Will I still have a Dedicated Account Manager?

Yes. You'll continue to get the personalized, local support you've come to rely on. Hide

How will this impact purchasing, generating, validating, installing and supporting new and old orders?

The entire process just got easier! You will now benefit from a more powerful, user-friendly control panel that's designed to streamline the entire certificate management process. You will have dynamic instructions to guide you through the validation process. You will have around the clock support from one of our highly skilled professionals all trained on our exceptional customer experience standards. Hide

Products/Solutions

How does this impact my existing SSL certificates?

Your SSL certificates will remain as is with the same features, terms and expiration dates. You will have all the necessary controls and features to manage the remaining lifecycle of the order(s). You will not have to merge or migrate any order details to continue managing. We will take care of everything! Hide

How does this impact the way I manage my SSL certificates?

You'll be able to more easily manage the entire lifecycle of all your current and future SSL certificates using a more robust easy-to-use control panel. And, for large volumes, you'll now have advanced integration and management solutions. Hide

How will this impact the renewal process of my expiring SSL certificates?

You will continue receiving renewal reminders from The SSL Store™ in multiple intervals starting 90-days before certificate expiration. You can still receive additional time up to 90 days if you renew the same certificate for the same domain before expiration. Hide

What type of certificate management features will I receive in the new control panel?

You will have the ability to fully manage the entire certificate lifecycle at your fingertips. Here's a quick punch list of some of those capabilities:

  • Generate Sales Orders
  • Submit Orders Online
  • Generate Incomplete Orders
  • Download Validation Instructions
  • Receive Dynamic File/DNS Text Values
  • Switch Domain Control Methods
  • Resend Domain Approval Emails
  • Download Issued Certificates
  • Reissue Active Certificates
  • Add/Edit/Delete SANs
  • Cancel Orders for Refund/Credit
  • Manage Renewal Reminders

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