OnePlus Data Leak: Everything We Know So Far
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OnePlus Data Leak: Everything We Know So Far

OnePlus discloses attack and lays out details for around 40000 affected customers

First, allegations on collecting customers’ confidential data and now a credit card leak – it hasn’t been the best of times lately for the Chinese smartphone maker, OnePlus.

“We are deeply sorry to announce that we have indeed been attacked, and up to 40k users at may be affected by the incident,” wrote a staff member on OnePlus’ official forum.

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This potential leak started generating some noise around ten days ago (on January 11th), but the exploit had been on the company’s website since mid-November.

As of now, OnePlus has identified any and all potentially affected customers and has sent e-mails to them. If you bought a OnePlus smartphone anytime from mid-November to the 11th of January, there are chances your credit card details may have been leaked.

Here are the things you should keep in mind if you think your data has been leaked by OnePlus:

You might be affected by the OnePlus Data Leak, if…

  • You bought from during anytime from mid-November through the 11th of January.
  • You paid directly through the website without the involvement of a 3rd-party such as PayPal.

You’re not affected by the OnePlus Data Leak, if…

  • You didn’t buy from
  • You paid through a 3rd-party payment provider such as PayPal
  • You saved your credit card while making the payment

What does OnePlus have to say?

As expected, OnePlus has suspended Credit Card payments on its site until the dust settles. In the meantime, it has requested that its customers check their card statements and report any suspicious transactions.

“We recommend that you check your card statements and report any charges you don’t recognize to your bank. They will help you initiate a chargeback and prevent any financial loss. For enquiries, please get in touch with our support team at,” further wrote OnePlus member.

If you’re affected, cancel your card ASAP

Granted, OnePlus will probably initiate your chargeback in the event of any fraudulent transactions. However, that doesn’t mean you’re in the clear. The hackers have your credit card information, they can still use it. That’s why canceling your card is the first thing you MUST do.

Final Thoughts

Thanks to the constant efforts of security researchers and hackers, as well as a lack of efforts by organizations; we’ve become accustomed to this kind of news. That’s because most data leaks and breaches don’t do us any significant direct damage and we become numb to them. The OnePlus data leak is a timely reminder that this isn’t always the case.


Jay Thakkar

After graduating from university with an engineering degree, Jay found his true passion as a writer…specifically, a cybersecurity writer. He’s now a Hashed Out staff writer covering encryption, privacy, cybersecurity best practices, and related topics.