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Symantec Increases Pricing for SSL Certificates in Japan

On April 14th, 2015, Symantec officially announced increased prices for their brands of SSL Certificates. As The SSL Store™ is a top web security partner of Symantec, we informed our Japan-based customers and partners that we also have to comply with this new regulation and adjust our pricing for SSL certificates with .JP domain names.

Symantec Japan

When you purchase an SSL Certificate, our system will now require an extra surcharge when you go to create a CSR and your domain name contains a .JP or administrative, billing or organizational address located in Japan. This is mandatory for all Symantec partners around the world.

There’s No Surcharge If Your Website Is Hosted In Japan

International domain names that are hosted in Japan are not affected and won’t incur any additional surcharge. You may continue to place an SSL Certificate order for your international domain name hosted in Japan, without any surcharge being applied to your order.

Customer FAQs for New Symantec Japan Pricing:

  1. Why is Symantec Increasing their Japan Pricing for SSL Products?
  2. Symantec advised their partners that the pricing would be aligned and adjusted to encourage and reward in-market focus, investment, and support for all Symantec SSL Certificates sold to Japan.

  3. Which SSL Brands are affected by this new Japan pricing announcement?
  4. All RapidSSL, GeoTrust, Thawte and Symantec products have new Japan pricing.

  5. What happens if I order an SSL Certificate for Japan but do not select the Japan Region?
  6. When you begin to configure your SSL Certificate, we check the above criteria. If you have not selected the Japan Region when ordering, our system will prevent you from completing the configuration of your certificate. You will then need to contact us to arrange either a refund or to adjust your order to the new pricing.

  7. Is The SSL Store™ will offer Price Match Guarantee to Japan Customers?
  8. As one of the largest SSL Certificate providers globally, The SSL Store™ sets the standard in offering a high quality SSL Certificate service and has adjusted its retail pricing structure to reflect fair and reasonable pricing. If you have found another supplier offering Japan pricing cheaper, we’ll match it.

  9. Does this New Pricing Also Affect Additional SAN (Subject Alternative Domain Names) and Code Signing Certificates?

Yes, you will need to pay an extra surcharge for additional SAN purchases if your domain name contains a .JP extension. And yes, Symantec Code Signing and Thawte Code Signing certificates are also affected by the new Japan pricing.